Return PerfectDraft Kegs
Guess what? You can return your 6L PerfectDraft kegs to us for free!
Recycling is important, and we want to make it easy for you.
At the time of purchase, you pay a 5 euros deposit on each keg, this deposit is refunded to your HOPT wallet when the kegs are returned to us.
HOW DOES IT WORK?
- 1. Contact us via email as soon as you have 3 empty kegs. firstname.lastname@example.org or email@example.com for Sweden.
- 2. Our amazing customer service team will send you a label(s) to attach to your box(es). (So hold on to your keg box, and ship it back to us)
- 3. Locate a drop off point: Here
- 4. Send us an email as soon as you drop them off and we will track them.
- 5. Within 1 to 2 weeks you will receive an email informing you of the refund of each keg in your HOPT wallet.
- 6. You are ready to place your next order.
What kegs do we take back?
We accept all 6L kegs from the PerfectDraft range, however we do not accept any other kegs.
How many PerfectDraft kegs can I send back?
As soon as you have 3 empty kegs, you can send them back to us, our shipping labels are for the weight and dimension of 3 kegs. If you wish to return 1 or 2 kegs the shipping will be at your charge.
Do I have to have a HOPT account to return PerfectDraft kegs?
Yes, you do, this is what makes it possible for you to get the 5 euros refund per keg.
How am I refunded my deposit(s)?
As soon as we receive your kegs, we refund the deposit to your HOPT wallet (you can find your wallet in your HOPT account)
How long does it take to be refunded to my wallet?
It takes 1-2 weeks for the refund to show in your HOPT wallet.
Will my 6L PerfectDraft kegs fit in any machine?
No, they are made to fit only the Philips PerfectDraft machine.
Are there different models of the Philips PerfectDraft machine?
There is only one machine, however the model number is updated each year, this doesn’t change anything and is just a technicality.